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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A popup will open. It offers thorough info about all the operations that you can carry out on the given page. Each pop-up menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of instructional video clips clarifying how to work with our Control Panel. They're intended for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a glance at our extensive FAQ database, which contains questions asked by real individuals and offers practical solutions. We periodically "revamp" our FAQ section with new Q&A's so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can touch base with our excellent team of customer service technicians available 24/7 and eager to assist you with any question. Each support ticket you open will be responded to in less than one hour (the average trouble ticket response time being about 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 306315

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com